Frequently asked questions

You can sign up with email and password or with your Google account. Registration takes less than a minute and no credit card is required.

Yes, after registration you will receive a verification code by email. The account will not be fully operational until verification.

Yes, Dotify supports login via Google OAuth. The name and email of your Google account will be used.

From the login page, click "Forgot password" and enter your email. You will receive a link to reset it.

For security, after too many failed login attempts the account is temporarily locked for 15 minutes. Try again later.

Dotify offers 4 plans: Free (€0, forever), Essential (€7.99/mo), Plus (€11.90/mo) and Ultimate (€16.90/mo). All paid plans also have an annual version with a 16% discount.

Yes, the Free plan is free with no time limits. It includes 2 clients and 2 deadlines per client.

Upon registration you automatically get 14 days of the Plus plan trial, without entering a credit card. At the end, the account switches to the Free plan.

Yes. The upgrade is immediate with prorated cost. The downgrade is scheduled at the end of the current billing period.

We accept credit and debit cards via Stripe. Payments are in Euro (EUR).

Yes, you can manage billing directly from the Stripe portal accessible from the app.

You can cancel your subscription at any time from the account settings. You will keep the features until the end of the paid period.

It depends on the plan: Free 2 clients, Essential 15, Plus and Ultimate unlimited.

You can set a deadline with monthly, quarterly, semi-annual, or annual frequency. Dotify automatically renews it on the scheduled date.

Sub-deadlines allow you to create a parent/child hierarchy. For example, a hosting package with domain + PEC as sub-deadlines.

Yes, you can create custom statuses with colors of your choice, in addition to the 6 predefined ones.

Clients are not deleted but archived. You can restore them at any time.

You create rules that define how many days before the deadline to send a notification. Dotify automatically sends the email to the client and updates the deadline status.

Yes, each rule has a customizable template with dynamic variables such as client name, amount, due date, etc.

The available variables are: {{client_name}}, {{type}}, {{due_date}}, {{amount}}, {{deadline_title}}, {{status}}, {{provider}}, {{client_company}}.

Yes, from the Plus plan and above. Dotify also performs automatic health checks on your SMTP and alerts you in case of issues.

The email language is configurable separately from the app language. Supported: Italiano, English, Español, Deutsch, Français.

It is a dedicated web area where your clients can view their deadlines. Available from the Plus plan.

Via OTP authentication: the client enters their email and receives a 6-digit code valid for 10 minutes.

Yes, you can send an invitation by email directly from Dotify with one click.

Yes. We use encryption for credentials and sensitive data, secure sessions with HTTP-only cookies, complete data isolation between organizations, and Cloudflare Turnstile to prevent unauthorized access. Learn more

Yes. Data processing complies with EU Regulation 2016/679. For details, see our Privacy Policy.

Contact us at [email protected]. All data will be removed within 30 days of the request.