Dotify Support
We're here to help you at every step — from initial setup to the most advanced integrations.
How can we help you
All resources in one place.
Documentation & FAQ
Find instant answers in our complete guide and frequently asked questions.
Support ticket
Need personalized help? Submit a ticket and we'll get back to you quickly.
Quick start guide
Tutorial to set up Dotify in less than 5 minutes.
Integrations & API
Learn how to connect Dotify to other tools (coming soon).
Already a Dotify user? Access the support section directly from the webapp for faster and personalized assistance.
Can't find the answer you're looking for?
Submit a ticket and our team will get back to you within 48 hours.
Support hours: Mon–Fri, 9:00 AM–6:00 PM (CET)
Support available in Italian and English.
Guaranteed response times
Support grows with your plan.
| Plan | Support type | Average response time |
|---|---|---|
| Free | Documentation only | — |
| Essential | Email / Ticket | Within 48 hours |
| Plus | Priority ticket | Within 48 hours (with follow-up) |
| Ultimate | Premium Support | Within 24 hours guaranteed |
Still have questions? Let's talk.
We're here to help you work better. We'll reply with practical solutions, not automated responses.